T’s & C’s
General Terms and Conditions
Interpretation
1.1 In these terms:
“Vault Tech Solutions” means Vault Tech Solutions Limited registered in England with number 10055681.
“Vault Tech Solutions Material” means any documents, plans, drawings, specifications, details, data or other information provided by VAULT TECH SOLUTIONS to the Client relating to the Goods. “User” means the person, firm or company either purchasing from VAULT TECH SOLUTIONS and/or using VAULT TECH SOLUTIONS products. “Third Party Material” means any documents, plans, drawings, specifications, details, picture or any other record of information in any form provided by any other third party including our distributors or resellers. “Goods” means the goods (including any instalment of the goods or any parts for them) which VAULT TECH SOLUTIONS is to supply in accordance with these Terms. “IPR” include but are not limited to copyrights, patents, utility models, trademarks, design rights (whether registered or unregistered), database rights and proprietary information rights. “Terms” means the standard terms of use of our products set out in this document. “Writing” and any similar expression, includes electronic mail, facsimile transmission and comparable means of communication.
Terms
1.2 A reference in these Terms to a provision of a statute shall be construed as a reference to that provision as amended, re enacted or extended at the relevant time.
1.3 The headings in these Terms are for convenience only and shall not affect their
interpretation.
Basis of Use
2.1 Any typographical, clerical or other error or omission in, any sales literature or any VAULT TECH SOLUTIONS Material or any Third Party Material shall be subject to correction without any liability on the part of VAULT TECH SOLUTIONS. Actual products may vary in appearance to those shown on this or a third party’s website.
2.2 Unless otherwise agreed in Writing by VAULT TECH SOLUTIONS all specifications and particulars of the Goods submitted by VAULT TECH SOLUTIONS are approximate only and statements in relation to the same, samples, drawings, models, illustrations or other descriptive matter, whether contained in VAULT TECH SOLUTIONS’s website(s), catalogues, price lists or otherwise shall be regarded as descriptions only and not binding as to detail. VAULT TECH SOLUTIONS reserves the right to amend, improve or otherwise change product specification without notice.
2.3 VAULT TECH SOLUTIONS reserves the right to make any changes in the specification of the Goods which are required to conform to any applicable statutory or E.U. requirements or, where the Goods are to be supplied to VAULT TECH SOLUTIONS’s specification, which do not materially affect their quality or
performance.
Intellectual Property Rights
3.1 The property and other IPR in any VAULT TECH SOLUTIONS Material or anything produced or used by VAULT TECH SOLUTIONS shall vest solely with VAULT TECH SOLUTIONS and may not be reproduced except with the express written consent of VAULT TECH SOLUTIONS.
Liability
4.1 The USER is solely responsible for satisfying himself as to the suitability of the Goods for any particular purpose and the RESELLER or USER relies solely on his own skill and judgement and not VAULT TECH SOLUTIONS’s skill and judgement in determining such suitability.
4.2 Except in respect of death or personal injury caused by VAULT TECH SOLUTIONS’s negligence, or liability for defective products under the Consumer Protection Act 1987, VAULT TECH SOLUTIONS shall not be liable to the USER by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, for loss of profit or for any indirect, special or consequential loss or damage, costs, expenses or other claims for compensation, including data loss whatsoever (whether caused by the negligence of VAULT TECH SOLUTIONS, its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods (including any delay in supplying or any failure to supply the Goods) or their use or resale by the USER.
4.3 No responsibility or liability can be borne by VAULT TECH SOLUTIONS for damage or loss incurred either directly or consequentially, including data loss, due to the following;
4.3.1 Incorrect product selection.
4.3.2 Installation of the Goods is at the USER’s own risk. For the USER’s own safety and to avoid damage to computer equipment, or any other equipment, we strongly recommend the USER read the installation instructions available on the manufacturer’s website or supplied with the Goods before installation. If the USER has any doubt about their own ability to install the Goods then a qualified engineer should be employed to do the work.
4.3.3 The USER incorrectly fitting Goods so that they obstruct airflow, or are placed too close to components and not leaving reasonable and sufficient space for airflow and normal cooling. It is the responsibility of the USER to position the Goods appropriately to facilitate the normal functioning of other internal components in equipment.
4.3.4 Any modifications made to Goods by the USER without explicit written approval from VAULT TECH SOLUTIONS.
4.3.5 It is the USER’S responsibility to allow reasonable margin for delay in delivery. VAULT TECH SOLUTIONS shall not be held liable for any loss of profit, costs, expenses or other claims for compensation for installations or projects purported to rely on specific delivery dates being fulfilled by VAULT TECH SOLUTIONS. All delivery dates provided by VAULT TECH SOLUTIONS to the USER are on a best endeavours basis and are in no way guaranteed. On occasion when the delivery date does change, VAULT TECH SOLUTIONS will make every reasonable effort to notify the USER in advance although this cannot be guaranteed.
4.4 It is the USER’S responsibility to monitor their equipment after installation into our Goods to ensure the equipment is operating within normal parameters.
4.5 The USER must notify VAULT TECH SOLUTIONS if there is any problem, damage or inconsistency with the goods within 2 working days of delivery. After this time the USER will be deemed to have accepted the goods and VAULT TECH SOLUTIONS shall not be liable to the USER for damage, missing items or other inconsistencies and can reject any subsequent claims regarding such.
Warranty
5.1 In the event of any claim by a USER regarding a product defective by reason of improper workmanship or materials within 12 months from supply by VAULT TECH SOLUTIONS, the replacement, repair or refund of goods will be made at VAULT TECH SOLUTIONS’s sole discretion as to the suitability of the claim.
5.2 Any modifications, damage or adaptations made to Goods by the User will invalidate the warranty covering the Goods.
Payment and Delivery
6.1 Full payment is required in advance for all purchases unless otherwise agreed. VAULT TECH SOLUTIONS reserves the right to decline acceptance of an order if VAULT TECH SOLUTIONS deem there is a good reason for doing so. For exports to addresses outside the UK, the total order charge made does not include any international customs and/or brokerage fees and the RESELLER or USER accepts responsibility to pay such charges including local sales taxes imposed by the country to which the goods are shipped.
6.2 Value-Added Tax (VAT) will be added to orders automatically if applicable and this amount will be calculated and shown on the invoice.
6.3 Invoices will normally be sent electronically and such transmission and receipt will be deemed legally binding as if they had been posted and delivered via the normal postal services.
6.4 Trade Credit may be given (or revoked without notice) at the sole discretion of VAULT TECH SOLUTIONS. For Trade Credit account customers, payment is due 30 days from the date of the invoice unless otherwise agreed. The USER agrees to pay promptly in accordance with these terms. Interest will become due on overdue accounts at NatWest Base rate plus 3% pa accruing on a daily basis.
6.5 Individual product prices do not include delivery and a delivery charge will be automatically added to each order placed.
6.6 Once an order has been placed (by way of Purchase Order, provision of a Purchase Order number, email instruction or other means) it will become non-cancellable. However, at the sole discretion of VAULT TECH SOLUTIONS cancellation of an order or return of goods may be accepted. This will incur a cancellation or restocking charge plus any additional charges incurred by VAULT TECH SOLUTIONS. If cancellation or return is accepted the normal minimum cancellation charge is 25% of the value of a confirmed order.
Retention of Title
7.1 Notwithstanding delivery and passing of risk, property in and title to the goods shall remain with VAULT TECH SOLUTIONS until VAULT TECH SOLUTIONS has received payment of the full price of:
a) all Goods the subject of the Contract and
b) all other goods supplied by VAULT TECH SOLUTIONS to the USER under any contract whatsoever.
7.2 Payment of the full price shall include, without limitation, the amount of any interest or other sum payable under the terms of this and all other contracts between VAULT TECH SOLUTIONS and the USER.
7.3 Clauses 7.1 and 7.2 do not apply if a third party supplier has prior claim to retention of title through their terms and conditions.
General
8.1 If any provision of any contract held by VAULT TECH SOLUTIONS and another party or any provision of these Terms is held by a court or other competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of the contract and/or Terms and the remainder of the provision in question shall not be affected.
8.2 The Contracts (Rights of Third Parties) Act 1999 shall not apply in relation to any contract held by VAULT TECH SOLUTIONS and another party and/or any provision of these Terms.
8.3 Any contract held by VAULT TECH SOLUTIONS and another party and any provision of these Terms shall be governed by the laws of England, and the USER agrees to submit to the exclusive jurisdiction of the English courts.
8.4 By purchasing or using our products you are accepting the terms and conditions here set out.